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PRIVACY POLICY

Paper and Ink Printing Services is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. Paper and Ink Printing Services uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Paper and Ink Printing Services only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address" and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

 

SECURITY POLICY

When purchasing from Paper and Ink Printing Services your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our privacy policy, please contact our customer support centre info@paperandink.com.au

 

PRICING POLICY

Paper and Ink Printing Services pricing printing industry and therefore is carefully monitored by our staff to provide our customers with the latest, competitive prices. All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of [the updated date here] Product prices are dynamically updated by our in house purchasing system when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.

SHIPPING POLICY

The main couriers we use are: Couriers Please, Star Track Express and Delta Transport. In most cases delivery will be overnight from when the printing job is complete. If a parcel is over 5kg it may take up to 5 working days. When placing an order ensure the address given for delivery is an address where someone will be there to take the goods between business hours, Monday to Friday from 8am to 6pm. We only ship within Australia. If we cannot fulfill your order we will notify you within 2 business days and arrange for an alternative product or give you a refund.

REFUND POLICY

Once we proceed to print we will not give a refund.

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